What happens if I'm disconnected in the middle of a hand in a ring game?
Should your Internet connection break, you will become All In, which means that your cards will stay in the game and participate in the Showdown, but you will not be eligible to win more than what was in the pot when you last made a move. The same thing happens if you run out of money during a hand.

Not acting in time while connected will however automatically check/fold your hand. Our system detects if a player has an actual connection problem or if he/she simply isn't acting in time.

If you have any questions, please contact our Support Team.
We are licensed and regulated by the Government of Costa Rica.